FAQ


Asf Seek Maker

How does it work?

It's simple. First open the asf file (support three open method),then click the "Make Seek" button.

I have already made seeking for a asf file with Asf Seek Maker, but the seek slide still don't work.

Please give us the download address of the asf file,or using export file information and send *.ei to techsupport@hencingsoftware.com.

Why is the "Make Seek" button gray?

If the opened asf file is already seekable, the "Make Seek" button will be grayed.

What is different between the Trial version and the Full version?

Restriction in the trial version :

You can not make seeking for big file.(>80MB) .

The version is authorized to run for 14 days.

How much is it?

Asf Seek Maker costs only $8.00.

Is your online order form secure?

Yes, Qwerks.com is a third-party payment system,it's 100% secure.

What happens after I send in the order?

You will receive an email confirming your order shortly after sending the online order form.Then, within 24 hours, you will receive a second email with your registration code and the full version.

I have lost my registration code. How do I get it?

If you don't get your registration code or you have lost it,please email us at registration@hencingsoftware.com.

Do I have to pay for the updates?

No! All updates are free to registered users.

Is tech support free?

Yes! It's free.


HenCing EEPROM R&W - 93 Series